The enduring legend of Shakespeare's pair of star-crossed lovers draws millions of visitors to Verona, Italy, each year. But that is just part of the story. Every day, letters, frequently addressed simply, "Juliet, Verona," arrive in the city. They come by the truckload, in almost every language imaginable, written by romantics seeking Juliet's counsel. Most of the missives talk of love, of course --love found and love lost, love sought and love remembered...