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Paperback Lean Six SIGMA for Service (Pb) Book

ISBN: 1265918929

ISBN13: 9781265918927

Lean Six SIGMA for Service (Pb)

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Format: Paperback

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Book Overview

Bring the miracle of Lean Six Sigma improvement out of manufacturing and into services

Much of the U.S. economy is now based on services rather than manufacturing. Yet the majority of books on Six Sigma and Lean--today's major quality improvement initiatives--explain only how to implement these techniques in a manufacturing environment.

Lean Six Sigma for Services fills the need for a service-based approach, explaining...

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