Lean in the Public Sector

by Zoe Radnor

This text brings together a consolidated view supported through literature and empirical evidence on the why, what, how, and where of Lean in public services. It provides a history of Lean (and associated techniques within public services), presenting the tools used and outlining the success factors and barriers to implementing Lean in public services.

• Format: Hardcover
• Language: English
• ISBN: 0415536448
• ISBN13: 9780415536448
• Release Date: October 2050
• Publisher: Routledge
• Length: 168 Pages
• Dimensions: 6.0" x 9.0"