Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People

by Joseph A. Michelli

Book Overview

Lead Your Business the Starbucks Way

Foreword by Herve Humler, President and COO, The Ritz-Carlton Hotel Company, L.L.C.

One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon--a result of the company's exemplary leadership practices.

Joseph Michelli, author of the Wall Street Journal, USA Today, and BusinessWeek...

• Format: Hardcover
• Language: English
• ISBN: 0071801251
• ISBN13: 9780071801256
• Release Date: September 2013
• Publisher: McGraw-Hill Companies
• Length: 304 Pages
• Weight: 1.10 lbs.
• Dimensions: 1.2" x 5.8" x 8.3"