Leading the Malcolm Baldrige Way: How World-Class Leaders Align Their Organizations to Deliver Exceptional Results

by Glenn Bondinson, Kay Kendall, Glenn Bodinson

Book Overview

The definitive guide to implementing Baldrige Criteria in any organization--from the team that has worked with 19 Malcolm Baldrige Award winners ***This book features one of the newly announced Baldrige Award 2016 recipients and the first ever long-term care facility, Kindred Nursing and Rehabilitation--Mountain Valley*** For organizations in both the public and private sectors, the coveted Malcolm Baldrige National Quality Award is the gold standard...

• Format: Hardcover
• Language: English
• ISBN: 1259588661
• ISBN13: 9781259588662
• Release Date: December 2016
• Publisher: McGraw-Hill Companies
• Length: 240 Pages
• Weight: 1.05 lbs.
• Dimensions: 1.0" x 6.1" x 9.1"