LEADERSHIP LESSONS LEARNED FROM THE PEOPLE OF NEWFOUNDLAND, CANADA, IN THE AFTERMATH OF 9/11: DURING TIMES OF ADVERSITY, CHANGE REQUIRES RESILIENCE Elias Kanaris offers an insider's view of what happened on 9/11 when the plane he was flying on was diverted, alongside another 37 planes, to Gander International Airport due to the terrorist acts in NYC and DC. What the passengers expected was going to be a short layover, turned into five days...