There is continuing government pressure on public services to 'reform' and change. Expectations of new forms and standards of delivery, joined-up practice and the re-connection of services to users are high. Unfortunately, many policy makers have become dangerously reliant on mechanistic top-down audit and inspection regimes as the means of implementation.This book sets out to redress the balance. It argues powerfully that whole systems approaches...
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Business Business & Investing Economics Political Science Politics & Social Sciences