"This book was developed the hard way, in the real world, by a results-oriented leader who faced guns, bombs, dope fiends, riots, disgruntled employees, political espionage, lawsuits, mediocrity, and miracles. The author is a retired police chief who has worked and taught throughout this nation and around the world. As a cop, he understands what it means to achieve the mission in the face of danger and controversy. Dean Crisp has learned just how...