Law Enforcement Interpersonal Communication and Conflict Management: The Impact Model

by Brian D. Fitch

Book Overview

Law Enforcement Interpersonal Communication and Conflict Management: The IMPACT Model provides law enforcement professionals with a comprehensive, easy-to-follow model designed specifically to improve communications with victims, witnesses, subjects, and other members of the public. Harnessing 30 years of front line law enforcement experience, author Brian D. Fitch outlines practical strategies in a six-step model, IMPACT, which...

• Format: Paperback
• Language: English
• ISBN: 1506303374
• ISBN13: 9781506303376
• Release Date: September 2015
• Publisher: Sage Publications, Inc
• Length: 152 Pages
• Weight: 0.55 lbs.
• Dimensions: 0.4" x 5.8" x 8.9"