Knowledge Management Tools and Techniques: Practitioners and Experts Evaluate KM Solutions

by Madanmohan Rao

Book Overview

Knowledge management (KM) - or the practice of using information and collaboration technologies and processes to capture organizational learning and thereby improve business performance - is becoming one of the key disciplines in management, especially in large companies. Many books, magazines, conferences, vendors, consultancies, Web sites, online communities and email lists have been formed around this concept.

This practical book focuses...

• Format: Paperback
• Language: English
• ISBN: 0750678186
• ISBN13: 9780750678186
• Release Date: September 2004
• Publisher: Routledge
• Length: 438 Pages
• Weight: 1.55 lbs.
• Dimensions: 1.0" x 6.0" x 8.9"

Customer Reviews

Makes KW useful

This is the handbook of KW, since it gets down to the nuts and bolts of how to make it work.