Keeping Customers: and Getting Their Friends Too!

By Dorothy M Tuma

This book is based on a compilation of Dorothy Tuma's weekly articles on customer service, published in Uganda's Daily Monitor as Dora's Diary for over three years. Ms. Tuma began writing these... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 197757873X
• ISBN13: 9781977578730
• Release Date: September 2017
• Publisher: Createspace Independent Publishing Platform
• Length: 218 Pages
• Weight: 0.72 lbs.
• Dimensions: 0.5" x 6.0" x 9.0"