Keep Them Calling: Superior Service on the Telephone (How-to-Book Series))

By Sherry Barrett

The telephone sometimes is the only link customers have with an organization. Keep Them Calling! Teaches employees polished phone deliveries to create trusting customer relationships. Whether... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1884926479
• ISBN13: 9781884926471
• Release Date: January 1996
• Publisher: American Media Publishing
• Length: 95 Pages
• Weight: 0.50 lbs.
• Dimensions: 0.3" x 7.1" x 9.8"

Customer Reviews

An excellent read!

This book was an excellent tool for all types of telephone readers. I found it both inspiring and helpful to all members of my staff. A job well done!