Journey to Excellence: Five Principles for Delivering Exceptional Service and Quality You Can Measure

by Javon R. Bea

Book Overview

Lasting success is not a happy accident. It requires a proven framework coupled with replicable techniques to achieve true business integration, excellence, and accountability. Journey to Excellence... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1441528083
• ISBN13: 9781441528087
• Release Date: September 2009
• Publisher: Xlibris
• Length: 220 Pages
• Weight: 1.06 lbs.
• Dimensions: 0.6" x 6.0" x 9.0"