Steve Perry has spent his time "in the trenches". "I've been paged at 3:00 am to provide support because the system wasn't doing what it should and no one had a clue how to figure out why. I've scrolled through endless logfiles to decipher system problems, when a management solution could have presented an operator with a warning message hours earlier " Wanting other developers to be able to learn from his experiences, Steve wrote Java Management...