Itsm Iron Triangle: Incidents, Changes and Problems

by Daniel McLean

When your project is people-dependent, how do you get their buy in? Attitudes and behavior are the biggest barriers to making changes within organizations. IT process implementation is no different.... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1849283176
• ISBN13: 9781849283175
• Release Date: January 2012
• Publisher: Itgp
• Length: 196 Pages
• Weight: 0.55 lbs.
• Dimensions: 0.4" x 5.5" x 8.5"