Itsm and Charm in SAP Solution Manager

by Nathan Williams

Your one stop shop for ITSM and ChaRM in SAP Solution Manager! Learn what's new in SolMan 7.2, including requirements management, service request management, and an SAP Fiori-based launchpad. Build a solid ITSM foundation and explore incident/problem creation, processing, and closing. Configure SolMan 7.2 per your business requirements with this step-by-step guide. Dive into ITSM and harness ChaRM!

ToolsUnderstand ITSM and ChaRM in...

• Format: Hardcover
• Language: English
• ISBN: 1493214519
• ISBN13: 9781493214518
• Release Date: January 2017
• Publisher: SAP Press
• Length: 925 Pages