It's Your Call: Mastering the Telephones in Your Medical Practice

by Elizabeth W. Woodcock

If your practice is like so many others, the telephones ring constantly. Because the telephone requires synchronous communication -- the practice and the patient must be on the line at the same time -- it is inherently inefficient and has long been a source of frustration for practices and patients alike. Yet the telephone is the most frequently used means of communication for patients to access your medical practice. With high volume -- and high...

• Format: Hardcover
• Language: English
• ISBN: 1568294301
• ISBN13: 9781568294308
• Release Date: October 2012
• Publisher: Medical Group Management Association/Center f
• Length: 188 Pages
• Weight: 0.75 lbs.