It's All About Service!: Successfully Dealing with Difficult People

by J.C. Publications and Jeff Canfield

Customer service is one of the most difficult professions. Those who are engaged on a daily basis with the public can easily become discouraged in their efforts feeling as though they are unappreciated. "It's All About Service" is a basic study in how to deal with the most discouraging element of customer service. It's designed in such a way that it can be tailored to nearly any type of business where employees are dealing directly with the public...

• Format: Paperback
• Language: English
• ISBN: 1500189901
• ISBN13: 9781500189907
• Release Date: June 2014
• Publisher: Createspace Independent Publishing Platform
• Length: 52 Pages
• Weight: 0.24 lbs.
• Dimensions: 0.1" x 7.0" x 10.0"