Itil Practitioner Guidance

By: Axelos

Book Overview

This guidance is the essential reference text which accompanies the ITIL Practitioner qualification. Fully integrated with the ITIL Practitioner syllabus, this publication is also a practical guide that helps IT service management (ITSM) professionals turn ITIL theory into practice through case studies, worksheets, templates and scenarios.

• Format: Paperback
• Language: English
• ISBN: 0113314876
• ISBN13: 9780113314874
• Release Date: January 2016
• Publisher: Tso, the Stationery Office
• Length: 176 Pages
• Weight: 1.45 lbs.
• Dimensions: 0.5" x 8.4" x 10.9"