Itil(r) 4 Direct, Plan, Improve Glossary (Dpi) Courseware

by Van Haren Publishing

'This is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.

It is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It provides individuals with the practical skills necessary to create a 'learning and improving' IT organization, with a strong and effective strategic direction.

The module covers...

• Format: Paperback
• Language: English
• ISBN: 940180608X
• ISBN13: 9789401806084
• Release Date: November 2020
• Publisher: Van Haren Publishing
• Length: 444 Pages