Itil Version 3 at a Glance: Information Quick Reference

by John O. Long

Book Overview

ITIL(R) Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL(R) version 3. ITIL(R) is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL(R) as a vehicle for improving IT service quality and improve return on investment for IT services. The desk reference's unique graphical approach will take otherwise complex textual descriptions...

• Format: Paperback
• Language: English
• ISBN: B007YZQU44
• ISBN13: 9780387773926
• Release Date: August 2008
• Publisher: Springer
• Weight: 0.34 lbs.
• Dimensions: 0.2" x 6.1" x 9.3"