ITIL: Service Management Implementation and Operation

by Ahmad K. Shuja

Filled with first-hand practitioner insights in implementing ITIL in a number of large organizations across industries, this text discusses the key challenges organizations experience as they try to... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 1420089390
• ISBN13: 9781420089394
• Release Date: August 2010
• Publisher: CRC Press
• Length: 515 Pages
• Weight: 2.46 lbs.
• Dimensions: 1.2" x 7.1" x 10.0"