Itil Foundation Exam Study Guide

by Helen Morris and Liz Gallacher

Everything you need to prepare for the ITIL exam - Accredited to 2011 syllabus The ITIL (Information Technology Infrastructure Library) exam is the ultimate certification for IT service management. This essential resource is a complete guide to preparing for the ITIL Foundation exam and includes everything you need for success. Organized around the ITIL Foundation (2011) syllabus, the study guide addresses the ITIL Service Lifecycles, the ITIL processes,...

• Format: Paperback
• Language: English
• ISBN: 1119942756
• ISBN13: 9781119942757
• Release Date: August 2012
• Publisher: Sybex
• Length: 408 Pages
• Weight: 1.65 lbs.
• Dimensions: 0.8" x 7.4" x 9.3"