The Guide to It Service Management 2002

by Jan Van Bon

The book will provide readers with the state of the art insights and developments in the field of ITSM. This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0201737922
• ISBN13: 9780201737929
• Release Date: August 2002
• Publisher: Addison Wesley Longman
• Length: 848 Pages