IT Service Management Global Best Practices: Volume 1

by Mike Pieper, Arjen de Jong, Editorial Board

This unique guide is written by industry thought leaders giving the inside track on new practices that could radically change IT Service Management in the next few years. This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 9087531001
• ISBN13: 9789087531003
• Release Date: January 2008
• Publisher: Van Haren Publishing
• Length: 637 Pages
• Weight: 2.95 lbs.
• Dimensions: 1.5" x 6.4" x 9.5"