Internalizing a Culture of Business Excellence: Perspectives from Quality Professionals

by Flevy Lasrado and Norhayati Zakaria

Book Overview

Underline by the importance of sustainable quality management practices to contemporary organizations, this edited book complies best practice cases of leaders who have initiated and facilitated quality practices in their organizations. The cases highlight how these best practices manifested in their work cultures, values, and beliefs. Not only do they address organizational efforts towards implementation of quality practices, but they also discuss...

• Format: Paperback
• Language: English
• ISBN: 1032178469
• ISBN13: 9781032178462
• Release Date: September 2021
• Publisher: Productivity Press
• Length: 140 Pages
• Weight: 0.46 lbs.
• Dimensions: 0.3" x 6.1" x 9.2"