Institutional Memory as Storytelling: How Networked Government Remembers

by Dennis Christian Grube, Heather Caroline Lovell, Jack Corbett

How do bureaucracies remember? The conventional view is that institutional memory is static and singular, the sum of recorded files and learned procedures. There is a growing body of scholarship that suggests contemporary bureaucracies are failing at this core task. This Element argues that this diagnosis misses that memories are essentially dynamic stories. They reside with people and are thus dispersed across the array of actors that make up the...

• Format: Paperback
• Language: English
• ISBN: 1108748007
• ISBN13: 9781108748001
• Release Date: December 2020
• Publisher: Cambridge University Press
• Length: 75 Pages
• Weight: 0.26 lbs.
• Dimensions: 0.2" x 6.0" x 9.0"