Information Technology in the Service Economy:: Challenges and Possibilities for the 21st Century

by Catherine Middleton, Elizabeth Davidson, Janice I. DeGross

Conceptualizing and Theorizing about IT-Enabled Services.- Exploring the Diversity of Service Worlds in the Service Economy.- ICTs and Global Working in a Non-Flat World.- Exploring the Influence of Socio-Emotional Factors on Knowledge Management Practices: A Case Study.- Compliance-as-a-Service in Information Technology Manufacturing Organizations: An Exploratory Case Study.- Service System Innovation.- Rhizomatic Informatics: The Case of Ivy University.-...

• Format: Paperback
• Language: English
• ISBN: 1441935312
• ISBN13: 9781441935311
• Release Date: November 2010
• Publisher: Springer
• Length: 388 Pages
• Weight: 1.24 lbs.
• Dimensions: 0.8" x 6.1" x 9.2"