Information Systems for Egovernment: A Quality-Of-Service Perspective

by Gianluigi Viscusi, Carlo Batini, Massimo Mecella

Book Overview

Part I eGovernment: a complex challenge.- 1 The different facets of eGovernment initiatives: paradigms and approaches.- 2 Data Governance.- 3 The eG4M methodology at a glance.- Part II Strategic planning.- 4 eGovernment vision elicitation.- 5 State Reconstruction.-6 eReadiness Assessment.- 7 Quality Assessment.- Part III Operational planning.- 8 Definition of priority services and value targets. 9 Choice of Projects.- 10 A Reference Technological...

• Format: Hardcover
• Language: English
• ISBN: 3642135706
• ISBN13: 9783642135705
• Release Date: September 2010
• Publisher: Springer
• Length: 275 Pages
• Weight: 1.25 lbs.
• Dimensions: 0.9" x 6.3" x 9.0"