Informally gathered information that's raw and immediate has a profound effect on what managers do. Understanding how managers actually obtain and use the information they need can help organizations improve their accounting and information systems.
The authors research the claims of the accounting profession about the importance of knowing the "accounting language" to make it in business. But find it not to be so. The information mosaic a manager truly uses is (1) close to where the action is in the different functional units of the organization and (2) tied to primary units of activity and not the monetary units used in the mainstream accounting practice.
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