This book is written in response to the public need for a clear understanding of what MEDIATION is. The author Katina Klyavkova directly names the essence of this alternative dispute resolution peace-making practice. She has been researchingand applying mediation for more than twenty years.THE BOOK is aimed not only at professional mediators, peacemakers, but also at anyone whois resonating with holistic conciliation methods. The reader can dive into...