In the Common Interest II: Embracing Five Star Customer Service

by John Carona

How can your organization get Five Star reviews, from clients and employees?

In 1979 John Carona founded Associa, a community association management company, with only one client. Under his leadership, Associa has evolved into the largest and most successful management company in North America.

In his second book, In the Common Interest II: Embracing Five Star Customer Service, Carona shares the secrets of his...

• Format: Hardcover
• Language: English
• ISBN: 1626344620
• ISBN13: 9781626344624
• Release Date: October 2018
• Publisher: Greenleaf Book Group Press
• Length: 264 Pages
• Weight: 1.05 lbs.
• Dimensions: 1.3" x 5.7" x 8.5"