In pursuit of quality: The case against ISO 9000

By John P. Seddon and John Seddon

Book Overview

An attack on ISO 9000. John Seddon argues that the ISO standards are not delivering the improved quality they promise, and that in most cases they are actually damaging the companies that have... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1860761739
• ISBN13: 9781860761737
• Release Date: October 2000
• Publisher: Oak Tree Press (Ireland)
• Length: 250 Pages
• Weight: 0.70 lbs.
• Dimensions: 0.6" x 6.0" x 9.0"