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Paperback The Practice of Outsourcing: From Information Systems to Bpo and Offshoring Book

ISBN: 1349302023

ISBN13: 9781349302024

The Practice of Outsourcing: From Information Systems to Bpo and Offshoring

PART I: INTRODUCTION IT Outsourcing Practices: Lessons from Experience PART II: REALIZING OUTSOURCING EXPECTATIONS: INCREDIBLE PROMISES, CREDIBLE OUTCOMES Contracting and Relationships in IT Outsourcing Cooperative Partnerships and 'Total' IT Outsourcing: From Contractual Obligations to Strategic Alliance? Offshore Outsourcing: A Country Too Far? IT Outsourcing in Public Sector Contexts: Towards the Contractual Organization IS Sourcing: Examining...

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