Improving Through Benchmarking

by Richard Y. Chang and P. Keith Kelly

This user-friAndly guide shows how benchmarking is a means of using the best process-management practices to improve results. Ideal for process improvement teams in both large organizations and small... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 078795084X
• ISBN13: 9780787950842
• Release Date: August 1999
• Publisher: Pfeiffer
• Length: 120 Pages
• Weight: 0.49 lbs.
• Dimensions: 0.3" x 7.0" x 10.0"