Managing to Improve Public Services

by Mike Wallace

How are public service organizations governed? How can their performance be measured, managed and improved? Public services play a central role in the well-being, sustainability and growth of communities, cities and nations. Managing to Improve Public Services shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance,...

• Format: Hardcover
• Language: English
• ISBN: 0521866413
• ISBN13: 9780521866415
• Release Date: December 2008
• Publisher: Cambridge University Press
• Length: 316 Pages
• Weight: 1.69 lbs.
• Dimensions: 0.8" x 7.0" x 10.0"