Implementing ITIL: Adapting Your IT Organization to the Coming Revolution in IT Service Management

by Randy A. Steinberg

How do you implement ITIL? Finally, there is a book that shows you how! This is not a theoretical treatise, but a practical guide that shows you the activities and steps to show results quickly. In... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 1412066182
• ISBN13: 9781412066181
• Release Date: October 2005
• Publisher: Trafford on Demand Pub
• Length: 489 Pages
• Weight: 3.05 lbs.
• Dimensions: 10.5" x 1.3" x 8.3"