Transforming the Bottom Line: Managing Performance with the Real Numbers

Bys: Hope, Tony and Hope, Jeremy

Presents an agenda for organizational transformation achieved by focusing on seven key imperatives: cutting the workload, not the workforce; managing performance by measuring value-adding work; developing a horizontal team-based organization; aligning performance measures with strategy; selling profitable products and services; finding and retaining profitable customers; and implementing a horizontal information system. By distilling the work of such scholars as C.K. Prahalad, Gary Hamel, and Jeffrey Pfeffer, the book provides managers with a useful synthesis of these important and cutting-edge ideas. In addition, the authors contribute a model of a horizontal information system that provides managers with the real numbers. Arguing that better management information, more relevant performance measures, and more thoughtful reward systems can change management behavior, support strategy, and transform the bottom line, the authors pose a hypothetical case in which this new horizontal information system is enacted.

• Format: Hardcover
• Language: English
• ISBN: 0875847463
• ISBN13: 9780875847467
• Release Date: October 1996
• Publisher: Harvard Business Review Press
• Length: 232 Pages
• Weight: 1.26 lbs.
• Dimensions: 1.0" x 6.5" x 9.5"

Customer Reviews

Say Yes To This Book

In What Matters Most, Doug Fields says, "You need to learn to say no to many good things and wonderful people so you'll have space to say yes to God, yes to the important people in your life [like your family and friends:], yes to priorities - yes to what matters most" (p. 21). What does matter most to you? I think that's why I like Fields' book so much. He doesn't presume to know what your top priorities are, because they...

You can't afford not to

Doug Fields has written a short, to-the-point, practical yet reflective book on why learning to say, "No", and then practicing saying it, is essential to staying healthy in a ministry leadership position. Although Fields is a youth minister and writes with youth ministers as his primary audience, this book applies to anyone in ministry--paid or unpaid, full-time, part-time, or volunteer. Early on he writes, "I want to challenge...