How to Turn Customer Service Into Customer Sales

by Bernard Katz

Book Overview

"How to Turn Customer Service Into Customer Sales" is a complete, practical handbook for achieving excellence in customer service. It provides easy-to-follow, step-by-step procedures for all the... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 0844231703
• ISBN13: 9780844231709
• Release Date: February 1988
• Publisher: NTC Business Books
• Length: 168 Pages
• Weight: 1.05 lbs.
• Dimensions: 0.7" x 6.3" x 9.3"