How to Master Online Customer Service

by Lisa Harrison

This book contains all you need to know to design and put in place great online customer service standards for your social media and digital activities. These facts and tips, plus advice and guidance will help you create standards that will transform your online business. With the information in this book you will be able to: -Provide a level of customer service to match the needs of your online customers. -Develop organisational standards, policies...

• Format: Paperback
• Language: English
• ISBN: 1508422346
• ISBN13: 9781508422341
• Release Date: March 2015
• Publisher: Createspace Independent Publishing Platform
• Length: 74 Pages
• Weight: 0.24 lbs.
• Dimensions: 0.1" x 6.0" x 9.0"