How to Make Performance Evaluations Really Work: A Step-By-Step Guide Complete with Sample Words, Phrases, Forms, and Pitfalls to Avoid

by Glenn Shepard

The motivations and values of the newest generation entering the workforce are different from those of previous generations. You may be baffled about how to motivate or connect with this new... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0471739634
• ISBN13: 9780471739630
• Release Date: July 2005
• Publisher: Wiley
• Length: 142 Pages
• Weight: 1.80 lbs.
• Dimensions: 0.5" x 5.5" x 8.4"

Customer Reviews

Clear View of Murky Personnel Evaluation Process

This practical guide is a must-read for anyone who conducts performance evaluations - especially for those new to the process. Step-by-step, it explains why you should evaluate employee performance, how to set up a program and how to conduct the evaluations. The appendices alone are invaluable. Author Glenn Shepard provides nearly 60 pages of useful, hands-on materials. Appendix A is packed with words and phrases that will enable you to be specific about your observations of employee behavior in areas such as attendance and workplace safety. Appendix B provides five performance evaluation forms that demonstrate a variety of evaluation techniques, such as using essays or assigning numerical values to weighted descriptive scales. Appendix C includes several self-evaluation forms organizations can use as models. We recommend this book to managers, supervisors and human resource professionals who must develop workable, legally sound employee performance evaluation systems.

Invaluable Advice on Effective Communication

Perfomance reviews are such an important yet sometimes difficult task for every manager. This practical guide gives you clear and specific ways to communicate an employee's performance. I found the sample phrases and words to be particularly helpful in finding new ways to get my point across. Easy to comprehend and packed with valuable information,Glenn's book turns the process of performance evaluations from a "dreaded task" to a productive and effective opportunity to communicate with your employee.

Performance Reviews are a GOOD Thing.

Of course I always hated doing them. Glenn tackles this issue head on as usual and arms managers with the technique and even sample phrases to get us going in the right direction. He reminds us in his frank, no- nonsense way that we must use this tool to give honest and open feedback (good or bad) to our employees. Thanks, Glenn!

Artful Evaluations? YES!

Glenn Shepard shows you exactly what to do and what NOT to say if you've never had to do a Performance Evaluation before. This book is a definite must-have for every business office. When you are done reading this book, you will have mastered the art of constructive performance evaluations and still have a valuable employee in your company! Not only will your employee be valuable, but with Glenn's help, your employee will become "invaluable". I guarantee it!

A Must Read for Small-Business Owners & Managers

I purchased this book and was able to read it cover to cover in just a few days. Glenn Shepard has created a wonderful step-by-step guide that I consider a MUST READ for every small-business owner and manager or supervisor. As a national workshop leader Glenn combines his own experience as a business owner with the experiences and research from more than 100,000 managers from Forture 500 companies and small businesses alike. The author writes in a very straight forward manner -- and I like how he does not pull punches with addressing difficult employee behavior issues. Practical and informative -- I will require all my managers to read.