How to Develop Training Quality Standards

by Bruno Neal

In times of financial turmoil, learning and development departments are often the first to face budget cuts. In order to prove the worth of our services, we must be able to show that our products and services are of high quality, and are the best option for an organization, both financially and strategically. This Infoline will: -Describe several methods to identify and measure quality, including the Baldrige principles, quality improvement cycle...

• Format: Paperback
• Language: English
• ISBN: 1562869523
• ISBN13: 9781562869526
• Release Date: February 2014
• Publisher: ASTD
• Length: 16 Pages
• Weight: 0.15 lbs.
• Dimensions: 0.3" x 8.2" x 10.5"