HOW TO CONDUCT INTERVIEWS BY TELEPHONE AND IN PERSON (Survey Kit, Vol 4)

By James H. Frey, Sabine M. Oishi, Sabine Mertens Oishi

This thorough guide to doing face-to-face and telephone interviews explains how to: write interview questions with structured interviewer instructions; write questions that are most effective for phone and in-person interviews; write pre-letters, scripts for a precall and organize a flowing interview script which considers possible question order effects; design an eligibility screen; and write a job description for an interviewer. The volume also shows how to develop an interviewer training manual and training session.

• Format: Paperback
• Language: English
• ISBN: 080395719X
• ISBN13: 9780803957190
• Release Date: August 1995
• Publisher: Sage Publications, Inc
• Length: 184 Pages
• Weight: 0.70 lbs.
• Dimensions: 0.5" x 6.0" x 9.0"