How People Tick: A Guide to Over 50 Types of Difficult People and How to Handle Them

by Mike Leibling

This new edition of How People Tick is a practical guide to over 50 types of difficult people such as Angry People, Blamers, Impatient People, Workaholics and Gossips. Each difficult situation is described, how it happens is analysed, and then strategies to help you deal with the problem are suggested. Disruptive behaviour patterns can be addressed once and for all, instead of having to handle one-off 'difficult' events, time and...

• Format: Paperback
• Language: English
• ISBN: 0749454598
• ISBN13: 9780749454593
• Release Date: April 2009
• Publisher: Kogan Page
• Length: 224 Pages
• Weight: 0.78 lbs.
• Dimensions: 0.6" x 5.5" x 8.5"