How Effective Are Your Community Services?: Procedures for Measuring Their Quality

by Harry P. Hatry, Donald M. Fisk, John R. Hall Jr., et al.

Book Overview

This book highlights the practical steps necessary to select measures of service quality and use them efficiently. It enables you to assess whether you?re doing the right things and how well you?re... This description may be from another edition of this product.

• Format: Paperback
• Language: English
• ISBN: 0873268040
• ISBN13: 9780873268042
• Release Date: April 1992
• Publisher: University Press of America
• Length: 284 Pages