A colleague referred me to this book when she used it in a class. I have a two year old in child care and teach elementary school, so this book offered a good perspective for me to look at my daycare from the parent eyes (confirming my impression about the good job they do)and a clear reminder of ways to interact with the parents of my students. For people coming into caregiving jobs, it offers easy to read guidance and offers a perspective that opens up a door to compassion rather than frustration or resentment. For people who have been in these fields, it offers a good reminder of basics. My paraprofessionals and I have gotten a lot out of it, and I would highly recommend it.
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