How Do You Spell Customer Service?: Cash Stories to Inspire Excellence in Client Service

by Mike E. McGraw

No Synopsis Available.

• Format: Hardcover
• Language: English
• ISBN: 1890394319
• ISBN13: 9781890394318
• Release Date: January 1999
• Publisher: Rhodes and Easton
• Length: 160 Pages
• Weight: 0.81 lbs.
• Dimensions: 0.7" x 5.8" x 8.8"

Customer Reviews

Must read for anyone who deals with people - that means YOU!

Whether you are the recipient of customer service or the person who is trying to deliver superior customer service, this book is for you. The book takes you through a fun journey of both good and bad real life examples of people delivering the best and the worst of themselves and the companies they represent. It is fun and easy to read not to mention, packed with several little gems of wisdom on superior customer service.