How Do You Know If You Are Making a Difference?: A Practical Handbook for Public Service Organisations

by Ailsa Cook and Sarah Morton

Why is it hard to know if you are making a difference in public services? What can you do about it?

Public services throughout the world face the challenge of tackling complex issues where multiple factors influence change. This book sets out practical and theoretically robust, tried and tested approaches to understanding and tracking change that any organisation can use to ensure it makes a difference to the people it cares about.

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• Format: Paperback
• Language: English
• ISBN: 1447361938
• ISBN13: 9781447361930
• Release Date: December 2022
• Publisher: Policy Press
• Length: 196 Pages
• Weight: 0.55 lbs.
• Dimensions: 0.6" x 5.4" x 8.4"