Hotel Butlers: The Great Service Differentiators

by Steven Ferry

Book Overview

ASK NOT WHAT THE BUTLER DID, BUT WHAT HE CAN DO FOR YOU We all know the clich from the movies and board games about the butler doing it, but what was it the butler did? In the hotel environment, the... This description may be from another edition of this product.

• Format: Hardcover
• Language: English
• ISBN: 159457443X
• ISBN13: 9781594574436
• Release Date: April 2004
• Publisher: Booksurge
• Length: 251 Pages
• Weight: 1.35 lbs.