Hospitality and Service

by Harry Katzan Jr.

Book Overview

This book is a continuation of the study of service for beginning students of the subject and for persons that just want to know what it is. It is easy reading, suitable for a travel read or a beach read. It could serve as a source book for a person writing a bachelor's thesis. It could be useful for a manager whose service employees are not performing up to par. Millions of dollars are wasted every year by businesses, even though, they are first...

• Format: Paperback
• Language: English
• ISBN: 1663215774
• ISBN13: 9781663215772
• Release Date: December 2020
• Publisher: iUniverse
• Length: 134 Pages
• Weight: 0.39 lbs.
• Dimensions: 0.3" x 5.5" x 8.5"